Accommodation Village Manager

At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – we think you’ll fit right in!

About the Role

Butlin's are currently looking for a Village Accommodation Manager at our Minehead resort. You will be part of a high performing team who deliver the best possible guest experience through our accommodation and housekeeping services.

You will enjoy a fast pace high pressure environment, leading a team to create and deliver a 'home away from home' experience that will exceed our guests' needs and expectations on a daily basis.

You will be accountable for leading the accommodation cleaning team to deliver the best possible experience through our accommodation & housekeeping services by delivering clean and fault free accommodation for our guests. This will also involve redeploying team where required to support other village cleans and engaging with agencies where necessary to bridge any gaps in our team.

As a problem solver, you will be a main point of contact for our guests, supporting in fast problem resolution where necessary.

About You

We're looking for a strong leader with experience in the hospitality sector, ideally within cleaning, housekeeping or soft services functions.

You should be obsessed with delivering an exceptional guest experience with excellent communication and organisational skills to manage a complex and fast paced operation.

Normal Working hours: As we are a 7 day operation, a flexible approach to your working week would be required. This role is full time and is a permanent contract.

Benefits

We think working at Butlin’s is a pretty special place to be and here are just a few of the benefits for working with us:

Resort discounts on food and drink in our retail outlets.
Free use of many of the resort facilities for you, and significantly discounted rate for your friends and family.
Subsidised OFSTED Nursery facilities available on resort
Discounted Bourne Leisure holidays for you, your family and friends
Free parking on resort
Reward and recognition schemes including long service and team member of the month as well as lots of other team incentives.

Interested?

If you think you have what it takes to come and be part of our team, we’d love to hear from you. To apply, follow the apply now button where we will ask you to submit a copy of your CV and answer a few questions.