About the role
Responsible for the efficient running of our of restaurants ranging from authentic Italian to flame grilled goodness, Our American style diner serves American favourites that everyone loves operation within our bustling on site locations, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback.
Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with the opening and closing procedure for each shift efficiently, whilst responding to any guest or team queries and ensuring all food safety and health and safety paperwork is completed in line with company policy and standards
This role covers a 5-day working week over 7 days, so flexibility is very important.
As part of the Resorts Management team, it will be your responsibility to manage both your internal team and external service providers to ensure full compliance of all H&S polices are adhered to.
You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.