IT Support Assistant (Bank Hours)

Job Description

We are looking for three IT Support Assistants to join the IT Services Team to cover the busy summer period. This is an excellent opportunity to gain some paid work experience in the College’s busy IT department. You will provide exceptional customer service and quality first line technical support for the college’s digital equipment within the IT Services department supporting complex systems across multiple sites in an exciting, large enterprise environment.

Working as part of a service desk team as the point of contact, you will log and resolve first line issues for staff, students and other stakeholders. You will have knowledge of Microsoft Windows 10/11, Office 365, Active Directory/Azure Active Directory and a thirst for knowledge.

BTC offer a range of fantastic employee benefits including:

Generous pension scheme
Competitive holiday entitlement
2 week Christmas closure
Additional holiday purchase scheme
BTC Extra discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more…..

For further information about this role and to view the application pack, please click apply.

Application closing date: Tuesday 21 May 2024

Interview date: Thursday 30 May 2024